Tail Swishing | FAQ

 

Frequently Asked Questions

As an Amazon Affiliate Partner, Tail Swishing abide by the same policies set out by Amazon, and as such all returns and refunds are processed directly by Amazon.
Tail Swishing does not have any control over the availability of stock, deliveries, and pricing structures. For queries regarding these or anything else, please consult directly with Amazon.
Please see the most asked questions below along with links to the relevant Amazon policies.
If you did not find the answer to your query, please use the form below to contact us.

Amazon.co.uk, and many sellers on Amazon.co.uk, offer returns for most items within 30 days of receipt of delivery. You can use this page to learn about Amazon return policies. Most items sold on Amazon.co.uk follow Amazon's general return policies, but some products have different policies or requirements associated with them.

Read the full details on Amazon

All returns are handled via Amazon directly. Tail Swishing does not handle or take any part in the return process.

Read the full detail on Amazon

Usually within 2-3 weeks of returning your order. After Amazon receive and process your return, it may take 5-7 business days for your refund to display on your payment card statement.

Read the details on Amazon

The refund process is handled completely by Amazon. Tail Swishing does not have input or control over the refund process.

Read the details on Amazon

Tail Swishing is trading 24/7.

Occasionally, Tail Swishing requires to perform maintenance and during this short time site may be unavailable. Rest assured, Tail Swishing will be restored to full functionality as quickly as possible.

Tail Swishing accept the following credit and debit cards as payment:

Visa

Delta

Visa Electron

MasterCard

EuroCard

American Express

UK based Maestro and Solo cards

Fields marked with * are required